06 July,2021 06:11 PM IST | Mumbai | BrandMedia
Gaurav Khanna
Travel Telecom is a dynamic sector withone of the quickest changes in customer demands and technological advancements. The speed of change in the industry is so high that an apparently new idea at its inception might become outdated by the time it hits the floor.
To keep up with this pace, constant upgradation is the only way out and the exemplar model of this notion is Gaurav Khanna, who serves as the CEO of Matrix Cellular, the prominent international telecom travel entity in India.
Ever since his journey began with Matrix Cellular, Gaurav Khanna has been at the front helm of affairs for the firm's growth. He handled the financial operations of the company as its CFO and led many acquisitions of other entities.
An entrepreneur by nature, his time with the company has seen its expansion into becoming the prominent choice of international flyers from India. Under him, Matrix Cellular has grown beyond being a telecommunication service provider and currently prides itself as a one-stop solution to complete travel needs.
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Gaurav Khanna has fostered a culture of cultivatingcustomer-oriented apps and solutions by Matrix Cellular, with the present profile boasting services such asX-Factor App, International SIM Card, International Travel Insurance, Foreign Exchange Cards & Business VAT Refund service.
Over the years, he has formulated the business strategy for Matrix Cellular and led theeffective implementation of high-quality ideas from front. During his time at top management, his principled style of functioning contributed towards the company's progress financially as well asin operations.
He pioneered the craft of customer solutions and rallied his team to work on and successfully added services, such as Forex, Travel Insurance, Business VAT, Travel Companion App.The company's latest venture is the X-Factor-App which brings the Shopping, Restaurants, Cabs, and Sightseeing Attractions onto one platform for the customer. This includes tickets for Disneyland in US, Seawing in Dubai, and shopping discounts at Macy's, Mall of the Emirates in UAE, among various other exclusive services.
On being faced with perilous situations, Gaurav Khanna says that he "relies on rational yet daring ideas which push me beyond the comfort zones. In this manner, the problem no longer remains unconquerable, rather gets simplified". According to his team, his composure and optimism under pressure instils confidence and energy in everyone else.
His reputation with his colleagues is that of being a dependable people manager and friendly by nature. He has steered numerous ventures for Matrix Cellular with tenacity and enthusiasm. As the CEO, Gaurav Khanna took charge to build Matrix Cellular as a distinctive enterprise in its own right.