Aqua Line Mumbai Metro ticketing app crashes, causing delays and hassles

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The ticketing app for the Aqua Line underground Mumbai Metro Line 3 crashed and was facing technical difficulties, with QR code scanning for digital payments also non-functional on Monday morning.

Queues formed, and passengers experienced hassles with change at ticket counters across stations.

"If the administration knows there is a problem with digital payments and the ticketing app, they should provide change and not argue with customers," said Ankita Sisodiya, a commuter.

"We are facing technical issues with our ticketing system on the mobile app and website. Our team is working to resolve this as a priority," an official said.