Working in the ITindustry, she enabled her team in understanding the challenges and requirements of the stakeholders.
Deepika Rikhi
While businesses grow and technology plays a critical role in their processes, the need for flexible, and easily scalable solutions has emerged. As a result, to develop systems that can help companies achieve sustainable growth, more and more business entities use design frameworks such as High-Level Design (HLD), Low-Level Design (LLD), state diagrams, and data models. These tools are critical in developing solutions that can meet today’s business requirements but can also be adapted as those requirements are altered in the future.
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The following is a real-life case of an experienced business analyst, Deepika Rikhi, who has been in the frontline to champion this change by implementing effective HLD, LLD, state diagrams data models among others. As a top professional in this field,her experience is an excellent example of how experts work on the design of future business structures.
Working in the ITindustry, she enabled her team in understanding the challenges and requirements of the stakeholders. This ability to communicate effectively has helped develop good rapport with project stakeholders to ensure that they were able to air their issues to the management without prejudice. Their impact is most evident in their approach to digital transformation, where change management begins with identifying stakeholder requirements across the organization’s hierarchy.
She has also applied an open culture through conducting workshops and meetings in a way that would encourage stakeholders to share their needs. Further, feedback processes are maintained to guarantee that designs change in response to stakeholder expectations. The use of cross-functional teams in design workshops has also improved the overall success of the projects since the concept provides a “win-win situation” for all stakeholders.
The analyst’s largest project entailed developing financial systems for a social agency in Ontario. This complex initiative involved the integration of several disparate systems into one solution. Some of the complex tasks that were performed during the project include daily remittance of payments, computation of over and underpayments, collection of overpayments and bank reconciliation. Due to the nature of the project, stakeholders from all legacy systems had to be involved, which means that HLD, LLD, state diagrams, and data models were the most effective in explaining the concept to the participants. These designs allowed her to explain the flow of the proposed system and its impact which improved the solution.
Her initiatives have resulted in several benefits. The integration of various systems not only saved time but also improved efficiency by reducing errors.Additionally, it was possible to involve the stakeholders in the design process at every level, and the solutions that were offered were a perfect fit for the stakeholders, making it easier to implement changes and to get individuals to use the solutions that were offered.
With her research article, “Design Thinking: Exploring the Art of Possible”, she highlighted the principles and practices of design thinking, a user-centric, iterative approach to creating desirable solutions. In another paper, “The Art of Requirement Gathering: Engaging Stakeholders for Successful Software Implementation”, she has discussedthe best practices for the successful requirement gathering process with the focus on the collaboration between stakeholders and project managers.
Rikhi has overcome several challenges during her work. She has assisted in aligning stakeholders with different expectations and integrating complex legacy systems into new ones. She has been consistently dedicated to detailed design and feedback which has helpedin achieving the results of their projects.
Finally, Deepika Rikhi recommends assessing current business and technical processes with stakeholders to identify strengths and weaknesses, creating a product roadmap to focus on opportunities, and selecting the right technology for automation.This is because detailed designs in the form of user stories, use cases and screen flows would go a long way in preparing businesses for the future in a world that is increasingly driven by technology.
With digital transformation still being the key driver of the future business environment, specialists alike this business analyst are highly valuable. It provides good lessons on how such work can be done, in terms of collaboration, design, and implementation, that will enable the creation of business architectures that are fit for the future.
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